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Meet the North East Interiors team: Bethany Sutherland

At North East Interiors, we’re on a mission to bring our customers’ dream kitchens and bathrooms to life, which wouldn’t be possible without a passionate team of qualified experts who work hard in going the extra mile. As a family run business, we pride ourselves on delivering a high quality service with a down to earth and friendly approach to help you at every stage of your renovation journey.

To help you get to know our fantastic team a little better, we caught up with one of our experienced Sales Advisors, Bethany, to find out more about her background in design, why she decided to join our team and what a typical day at North East Interiors looks like for her…

Where did your career in kitchen and bathroom design start?

“I have 6 years experience in kitchen and bathroom design. After working in various retail roles over the years, my design career started in a local home improvement company who were looking to branch into the kitchen and bathroom industry. I already enjoyed taking on home projects, browsing interior magazines and shopping for lifestyle and homeware goods. This job was a great opportunity to get my foot in the door, learn various aspects of a professional role and lean into my keen interest in design and interiors.

I never studied specifically for this career, any training I have completed has been done purely on the job - whether that’s trips to the factories or in-house training with brand reps. Good colleagues definitely make the difference though! I was lucky enough to cross paths with some gems who took me under their wing like a mentor, which massively contributed to my progression.”

What is the core focus within your role? What would you say the goal is?

“My aim as a designer is to create a design that not only meets but exceeds the client’s expectations while staying within their budget. I want to create designs that not only fulfil the functional requirements but capture the client’s vision and personal touch too!”

What are you passionate about when it comes to your role?

“My passion lies in designing spaces that bring joy to the clients - I love being able to take a vision and an idea and turn it into a reality. I also really enjoy having the freedom to let my creativity flow and create a client's dream space. And sometimes, all it takes is a little nudge to get them to step out of their comfort zone and try something new, and it's just awesome to see them expand their horizons and discover a new style or a new colour that they absolutely love and which fits with their taste.”

What’s your favourite part of your job?

“I absolutely love the fact that I get to meet and interact with people from all walks of life on a daily basis. No two days are the same, which keeps things interesting and exciting! One of the most rewarding aspects of my job is building a rapport with clients, especially when I’m working with them on their renovation project for several months. It's such a satisfying experience to see the project come full circle and to finally visit the finished space or receive photos from our customers, whether it's a kitchen, bathroom or any other project. It's a truly rewarding experience every single time.”

What advice would you give to someone looking to get a new kitchen or bathroom but doesn’t know where to start?

“First of all, I'd recommend going online to get some inspiration and explore the options that are available, but it’s also important to approach things with an open mind. Some of our most satisfied clients have been those who had no idea what they were looking for or what style they prefer. By putting their trust in the designer and working together to build a concept, we’re able to come up with stunning rooms for our clients and create spaces they absolutely love. Sometimes, it takes a fresh pair of eyes to see alternative options, especially when people get tired of their current space. And the best thing is, you can leave the stress to the designer - that’s what we’re here for!”

What would you say differentiates North East Interiors from the competition?

“As a family run business, we genuinely care about clients and their projects. Building strong client relationships is a top priority for us, and we always aim to provide them with something that they will love and cherish for years to come. We don’t believe in a hard sell approach; instead, we offer good quality products and services at realistic costs. Our ultimate goal is to ensure that our clients are happy and satisfied with the end result and we work very hard to achieve that.”

To find out more about North East Interiors or to book a free design consultation with a member of our team, follow the link below…


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